Mission Statement:
Since 1956, Valley Telecommunications has been your reliable, local provider. Click the links above and to the right to learn more about Valley, or view our company mission statement and history below.
About Us
Objectives:
Valley will increase its market share for all aspects of telecommunications services. Valley will increase the awareness of all telecommunications services provided by Valley through a superior marketing plan, thereby building a strong customer base.
Goals:
Valley will be perceived by its customers as the premiere provider of high quality, up-to-date, affordable telecommunications services in the markets that we serve. In addition, Valley will provide and maintain these services in an efficient and customer friendly manner.
Cooperative Membership
Those we serve own Valley Telecommunications Cooperative. As a local telephone, Internet, or TV subscriber, you are automatically a member/owner of Valley Telecommunications Cooperative. Your cooperative’s mission is to provide the best communication services at a fair price; employing modern technology and up-to-date services; offering people choices to be successful and enhance their quality of life.
Each time you subscribe to one of Valley’s services, you are not just becoming a customer – you are making an investment in a company you and your neighbors actually own! As an owner of a telephone cooperative, you are entitled to certain benefits that are not available to customers of big name telephone companies.
Benefits include:
- You elect each representative on the Board of Directors. Their job is to oversee the operation of your cooperative and protect your investment.
- Once the operating costs and reinvestments in your cooperative have been met, the Board of Directors allocates the remaining money to the members in the form of “Capital Credits”. The amount allocated varies from year to year.
It’s really quite simple – each time someone make a call using Valley Long Distance or subscribe to services like Voice Mail or Caller ID, they’re investing in Valley Telecommunications Cooperative’s future, as well as their own. When Valley makes a profit that means you’ve just made a profit. Cooperatives are truly an unique business. Everyone has a stake in the success of a cooperative!
See the timeline of Valley Telecommunications
Industry Links
FCC Online Public File
